No internet for you!

I sit here in my office this morning with tons to do but no internet service to work with! I have upgraded our service to a higher speed but they shut us off until they can switch it over. They said that they will have it done by Monday!! One of my first questions was will there be any downtime?? O, absolutely not sir, you should be able to plug your new modem in and be fine! Well, not so in this case! They have to send a tech into town to do the switchover! And here we wait! O, well! We will wait..... and wait.............. that's all we can do for now!